LiveRecoverSUPPLY

Privacy Policy

LiveRecover Supply (supply.liverecover.com) Last updated: September 22, 2026

This Privacy Policy describes how LiveRecover Supply ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from supply.liverecover.com (the "Site").

Information we collect

Device information. When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We collect this using cookies, log files, web beacons, tags, and pixels.

Order information. When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment details, email address, and phone number.

Marketing and messaging information. If you opt in to receive text messages (SMS or RCS) or emails from us, we collect your phone number or email address and a record of your consent.

How we use your information

We use order information to fulfill orders placed through the Site: processing payment, arranging shipping, and sending order confirmations, shipping updates, and delivery notifications. We also use it to communicate with you, screen orders for fraud or risk, and, where you have opted in, send you information about products, promotions, and reminders about items left in your cart.

We use device information to screen for fraud and risk, and to improve and optimize the Site, for example by generating analytics about how customers browse and by measuring the success of marketing campaigns.

Text messaging (SMS and RCS)

By providing your phone number and opting in, you agree to receive recurring automated messages from LiveRecover Supply at the number provided, including order updates, cart reminders, and promotional messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.

Information collected for SMS opt-in will not be shared with any third parties or affiliates.

Sharing your information

We share your personal information with third parties who help us operate the Site and serve you:

  • Shopify powers our online store. Shopify's privacy policy is at https://www.shopify.com/legal/privacy.
  • Payment processors to process your payment.
  • Shipping carriers to deliver your order.
  • Messaging and email providers that act solely on our behalf as service providers to deliver the messages you have opted in to receive. Information collected for SMS opt-in is not shared with any third parties or affiliates for their own use.
  • Analytics providers to help us understand how customers use the Site.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell your personal information.

Behavioral advertising

We may use your information to serve you targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of some of these services through the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

Do Not Track

We do not alter the Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected, updated, or deleted, or opt out of certain uses. To exercise these rights, contact us using the information below.

If you are in the European Economic Area or the United Kingdom, we process your information to fulfill contracts we have with you (such as an order) or to pursue our legitimate business interests listed above. Your information may be transferred outside of Europe, including to the United States.

If you are a California resident, you have the right to request information about the personal information we have collected about you and to request its deletion. We will not discriminate against you for exercising these rights.

Data retention

When you place an order, we keep your order information for our records unless and until you ask us to delete it.

Minors

The Site is not intended for individuals under the age of 16.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For questions about our privacy practices, or to make a complaint or request, contact us at support@liverecover.com or by mail at:

LiveRecover Supply Voyage Mobile Inc., doing business as LiveRecover 1853 Lions Ridge Loop Vail, CO 81657